Lyon-Waugh Auto Group – Audi Nashua Website Privacy Policy

Our dealership takes your privacy seriously and is committed to safeguarding your privacy online. Because we do gather certain types of information from visitors to our Websites, we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we've collected about you at any time.

Guiding Principles

Our dealership respects the privacy of individuals who visit our Websites, send us Email, or participate in features/services we offer online. Accordingly, our policy regarding online privacy has been developed using the following guiding principles:

Our dealership maintains a strict "no-spam" policy. Subscribers to our Email services (or any other feature/service found on our Website) will not receive unsolicited Email messages from us. Our dealership collects information online primarily to provide our visitors with a more relevant experience on our Websites. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g., data will be stored in protected databases on secured servers with restricted access). Our dealership will not share any information you've provided to us with anyone without your consent other than to provide the service you've requested. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service.

Non-Personally Identifiable Data

Anytime you visit our Website, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address and any search engine you may have used to locate the site. We use this information to help diagnose problems with our server, administer the Website, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our Websites. This information enables us to determine which areas of the Websites are most frequently visited and helps us to tailor the Websites to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual's consent.

Information Voluntarily Provided

Any information you provide to us (i.e., name, Email address, etc.) when you enroll in one of our Email Reminder Services, request information, or use any of the other interactive portions of our Websites, is securely maintained on our Web server and internal systems. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. You may opt out of receiving future communications at any time (see opt-out Procedures below). This data may also be used to tailor your experience on our Websites by providing content that is relevant to your interests and geographic region.

Information Collected from Other Sources

To help us better understand and respond to your needs and interests, we may in the future receive information about you from other sources. We will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with all state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you've provided.

Disclosure of Personal Information

Our dealership understands the importance of your privacy. We collect and maintain the personal information of our consumers for our use and our subsidiaries. We do not sell, rent, or trade consumer information to third parties, other than as described below, and never without your consent. Third parties may collect personally identifiable information about your online activities over time and across different Websites when you use this website.

Business Partners

Our dealership may partner with select retailers and other companies at various times to provide expanded services to our site visitors. As part of such a relationship, we may share with these companies the use of certain interactive Website functions (i.e., the Email Reminder Service). Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our partners.

Agents

Our dealership may use other companies and individuals to perform certain functions on our behalf. Examples include administering Email services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited Email messages from agents working on our behalf.

Business Transfers

In the event that our dealership sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition.

Compliance with Law/Safety

Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Websites, the Websites themselves, or the public.

With Consent

Other than as set forth in this Privacy Policy, you will be notified when any personally identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information.

Use of Cookies

1. Cookie Policy – Initial Banner Cookie Policy

We use essential cookies to make our site work. With your consent, we may also use non-essential cookies to improve user experience and analyze website traffic. We disclose data about website users to third parties so we can target our ads to you on other websites, and those third parties may use that data for their own purposes. For more information on how we collect, use, and disclose this information, please review our Privacy Policy. By clicking “Accept all cookies,” you agree to our website's cookie use. You can change your cookie settings at any time by clicking “Manage cookie settings.”

2. Cookie Settings Banner - Second Banner when user clicks “Manage Settings”

Cookie Settings

We, Audi USA Inc., 1950 Opportunity Way, Suite 1500, Reston, VA 20190, USA (“we”, “us”, “our”), alone or in cooperation with our affiliates, partners and service providers (e.g., AUDI AG, AutoUnion-Straße 1, 85057 Ingolstadt, Germany (“AUDI AG”)) use cookies and similar technologies on our website to help us enhance your user experience, analyze and improve our services and learn what information interests you. You can adjust and set your cookies settings below and see our Privacy Policy for more details.

Essential

Essential cookies are required to provide you with basic functions while using the website. These functions include e.g. the vehicle configurator, or Ensighten Privacy Manager (our consent management tool). Ensighten Privacy Manager uses cookies to store information on whether or not and if so, for which categories of cookies users have declared their consent to.

Functional

Functional cookies allow us to record and store user preferences to enhance your experience with our website. These cookies are anonymous and don’t track browsing activity across other websites. They aren’t essential to the functionality of our website but they do support functionality that helps us provide you with an enhanced experience. For example, a functional cookie may be used to remember your region, language or other settings to provide you with a more personalized experience, and keep your preferences active.

Performance & Analytics

These cookies gather information about how visitors use the website and monitor the website’s performance. For example, they can tell us which pages are popular, monitor traffic to our website and compile anonymous analytic information. Performance cookies can also be used to identify and remedy operational problems with the website. One such type of cookies used are Adobe Analytics cookies, provided by Adobe Systems Software Ireland Limited, which we use to improve your user experience of this website. These cookies are placed by Adobe Analytics and collect information about how you use our website e.g. pages you most frequently access and how you move around the website. They help us to improve the user-friendliness of a website and therefore enhance your user experience. Furthermore, these cookies help us to understand your interests in order for us to provide you with more relevant content. Please note that you can withdraw your consent to the placement of performance and analytics cookies at any time. Please see our Privacy Policy for information on how you can withdraw your consent.

Relevant Advertising

These cookies help us and our partners serve personalized advertisements to you. Our partners include ad network providers, publishers, data providers and other media-related companies. We respect your privacy and aim to offer relevant content that matches your interest. We and our partners may target ads for products and services based on your visits to our website, and measure the effectiveness of our advertising campaigns.

Accessing Our Websites from Outside of the United States

If you are visiting our Website from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S.

External Links

Our Websites contain links to other Websites. Our dealership is not responsible for the privacy practices or the content of such Websites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our Websites.

Passwords

The personal data record created through your registration with our Website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Public Forums

Our Websites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.

Opt-Out Procedures

You may always opt out of receiving future communications from our dealership. Our Websites allow users to opt out of receiving such communications at the point where personal information is requested, or through other means as identified.

Browser-Based Do Not Track

Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to Websites and online services that you do not want to be tracked. Because there is not yet an accepted standard for how to respond to a DNT signal, we do not currently respond to DNT signals on this website or on Websites where we provide advertisements, content, or other services.

Contacting the Websites

If you have questions concerning this Privacy Policy or the practices of these Websites, you may contact us at dpo@lyonwaugh.com or by calling 844-LWAG-AUTO.

Exercising Access, Data Portability, and Deletion Rights

You may exercise your access, data portability, and deletion rights described above by either Emailing us at dpo@lyonwaugh.com or by calling 844-LWAG-AUTO.

Cookies and Consent Banners

Audi Nashua Audi USA Inc., 1950 Opportunity Way, Suite 1500, Reston, VA 20190, USA (“we”, “us”, “our”),alone or in cooperation with our affiliates, partners and service providers (e.g., AUDI AG, AutoUnion-Straße 1, 85057 Ingolstadt, Germany (“AUDI AG”))